Browsing by Author "Correa Brito David Andrés"

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    Aplicación web para la gestión y control administrativo para mejorar la productividad y la comunicación en la empresa CB Distribuciones
    (Instituto Superior Tecnológico Particular Sudamericano, 2026) Correa Brito David Andrés
    Nowadays, using digital tools is very important for SMEs to remain successful. In this regard, we propose the creation of a customized system for implementation within the company CB Distribuciones, which sells products for car washes, as they are currently facing problems with their administration. They use manual methods to work, using notebooks and spreadsheets, which causes information to be repeated. This has led to communication problems affecting different areas of the company, such as difficulties in controlling inventory in their warehouses, sales, and accounting. This study seeks to create and implement a CRM-type web application to improve management and communication between the accountant and the salesperson. A method was used that combined interviews and document review with tools such as inventory management, automatic emailing, report generation, among others, which allows us to measure whether the system works well and whether the administrative team of the company approves it. The SCRUM methodology was used in this project, which allowed for rapid development of the MVP.The results show that information is better organized, there are fewer errors, and time is better used in administrative tasks. The use of technology made it possible to have all the data in one place, which facilitated reporting and improved internal interaction, helping staff to be more productive. The integration of the CRM system demonstrated that using modern web technology well can help small businesses become more efficient. It is a key tool for modernization and sustainable growth.