Repositorio Digital del Instituto Sudamericano
Repositorio Digital del Instituto Sudamericano
Bienvenidos a nuestro Repositorio, donde se publican los resultados de los proyectos y las tesis de titulación de nuestros estudiantes.
En el Instituto Sudamericano, cada estudiante es un universo de posibilidades, donde el conocimiento no es un destino, sino un viaje continuo de transformación personal y profesional.
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Publicaciones Científicas de la Comunidad Académica del Instituto Sudamericano La comunidad académica del Instituto Sudamericano, compuesta por docentes y estudiantes, destaca por sus publicaciones científicas que impulsan la investigación, la innovación y el desarrollo en diversas disciplinas, fortaleciendo el conocimiento y la excelencia académica institucional.Tesis Área Administración Proyectos relacionados con la gestión empresarial, el marketing digital, el talento humano y la contabilidad, orientados a la innovación y desarrollo organizacional.Tesis Área de Servicios Investigaciones sobre turismo y gastronomía, con énfasis en la promoción cultural, el desarrollo turístico y la creatividad culinaria.Tesis Área Salud Trabajos académicos enfocados en el bienestar, la atención sanitaria y el cuidado integral, destacando la carrera de Enfermería.Tesis Área TIC's Proyectos tecnológicos que abarcan desarrollo de software, diseño gráfico, sistemas eléctricos y redes de telecomunicaciones.
Recent Submissions
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Diseño e implementación de una aplicación web para la gestión y automatización de pedidos en la dulcería el suspiro de la ciudad de Cuenca
(Instituto Superior Tecnológico Particular Sudamericano, 2026) Muela Villavicencio Paul Josué; Orellana Vázquez Daniel Alejandro
The objective of this research was to develop a web application to optimize the management of products, orders, and inventory for El Suspiro store, located in the Historic
Center of Cuenca, Ecuador. The study was motivated by the need to improve the store's administrative processes, which were carried out manually, making inventory control, order tracking, and information management more difficult. The research followed an applied approach with a descriptive scope and a qualitative methodology, using a non-experimental cross-sectional research design. Data were collected through direct observation and documentary analysis, allowing the identification of business needs and the definition of the system's functional and non-functional requirements. The application was developed using React for the user interface, Supabase as the backend platform, and PostgreSQL as the database management system. The proposed solution includes modules for user management, product management, inventory control, order registration, and report generation, enabling centralized information management and the automation of business processes. The results demonstrate that the developed web application improves the organization of internal processes, strengthens inventory control, reduces errors associated with manual information management, and supports administrative decision-making. It is concluded that implementing technological solutions in small businesses is an effective strategy to improve productivity, optimize information management, and enhance customer service quality.
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Diseño e implementación de una aplicación web para la automatización del control de proformas en la fábrica Confort Muebles de la ciudad de Cuenca
(Instituto Superior Tecnológico Particular Sudamericano, 2026) Luzuriaga Lucero Johmayra Salome
This research addresses the design and implementation of a web application aimed at automating the management of proforma invoices at the Confort Muebles factory, located in the city of Cuenca, Ecuador. The identified problem is the manual management of proformas, customers, and settlements, which leads to recording errors, document duplication, information loss, delays in customer service, and difficulties in monitoring sales processes. Furthermore, the absence of a centralized database limits timely access to information and hinders decision-making. The main objective of this study was to implement a web application to optimize proforma management and modernize the company’s administrative processes. The specific objectives included analyzing the existing processes, designing the system architecture, developing the functional modules, and evaluating the impact of the implemented solution. To achieve these objectives, a web application was developed using modern technologies to centralize information, automate the generation of proformas, and manage customers, inventory, and settlements, while also generating administrative reports. The results demonstrated improvements in the efficiency of administrative processes and a satisfactory level of user acceptance, reflected in a System Usability Scale (SUS) score of 75.8. Consequently, the proposed solution contributes to reducing processing time, minimizing errors, improving information management, and strengthening the company’s operational efficiency and competitiveness through digital transformation.
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Desarrollo de una aplicación móvil basada en sistemas de geolocalización para la optimización de la gestión logística del servicio de encomiendas en la ciudad de Cuenca
(Instituto Superior Tecnológico Particular Sudamericano, 2026) Llanghi Sarabia Juan Diego
Currently, the company MOTOTAX faces inefficiencies in the manual management of delivery orders through paper-based records, resulting in a high cognitive workload and frequent information loss. Its current operations show significant inefficiencies due to the use of physical records for order management, which mentally overloads staff, causes recurring data loss, and prevents real-time service visibility. To address this problem, the main objective of this study was to develop a web platform integrated with geolocation tools and Firebase to optimize parcel logistics processes in the city of Cuenca. Methodologically, the research adopted a mixed-method approach with an applied and experimental design. A census of eleven participants (one administrator and ten delivery drivers) was conducted, and data were collected through surveys, semi-structured interviews, and field observations. The initial findings revealed that a large proportion of delivery units experienced document loss and encountered significant difficulties in accessing information, issues further aggravated by limited technical knowledge regarding vehicle load capacity. The study concluded that the proposed technological solution is a viable alternative that enhances traceability, reduces operational errors, and improves route planning. Ultimately, the transition toward a Logistics 4.0 model not only increases staff performance but also enables the company to respond more effectively to the current demands of the logistics sector.
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Diseño e implementación de una aplicación web para la automatización de procesos en el Laboratorio Clínico AG en la ciudad de Cuenca, periodo Febrero 2026- Julio 2026
(Instituto Superior Tecnológico Particular Sudamericano, 2026) Lituma Remache Mateo Israel; Diaz Orellana Juan Fernando
Information management in clinical laboratories almost always suffers from manual processes that cause delays, data loss, and security vulnerabilities. The purpose of this study was to design and implement a web application to automate operational processes at the AG Clinical Laboratory in the city of Cuenca. For software development, the agile Scrum framework was used with Angular and NestJS technologies, under an evaluation design (pre-test and post-test) applied to the laboratory staff to descriptively measure the impact on operational efficiency and satisfaction. The pre-test revealed a 0% acceptance rate regarding the physical and manual methods being used. After implementation, the post-test showed a considerable descriptive increase: 100% acceptance in registration agility, 100% in data security, and 94% in the centralization and traceability of samples, mitigating duplication and typographical errors. It is concluded that the digitalization of the workflow, supported by a Role-Based Access Control (RBAC) architecture and a unified dashboard, greatly optimizes service times and strengthens medical confidentiality, significantly modernizing the laboratory's operations.
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Desarrollo e implementación de una aplicación web de fidelización basada en incentivos digitales para la gestión de clientes en la cafetería La Nonna de la ciudad de Cuenca, periodo 2026
(Instituto Superior Tecnológico Particular Sudamericano, 2026) Argudo Cedillo Carlos Fabian; García Kukush Estrella Belén
This project developed and implemented a web-based loyalty application using digital incentives to support customer management at La Nonna café in Cuenca. The initial diagnosis identified the absence of a formal loyalty program, centralized customer records, benefit controls, and reports. The research was applied, descriptive, and non-experimental, with a quantitative component for product evaluation. Development was organized through Scrum and included process analysis, requirements definition, design, implementation, and testing. The solution provides authentication, customer registration, a QR-identified digital stamp card, eligible purchase registration, benefit management, reports, and compatibility with Google Wallet and Apple Wallet. Apple Wallet passes use identifiers and certificates managed through Apple Developer. All 38 criteria in the functional checklist were met. The questionnaire completed by customers produced 88.9% favorable responses, 11.1% neutral responses, and no negative responses. These findings support compliance with the evaluated requirements and a favorable perception of ease of use, operation, and perceived utility.