Browsing by Author "Arias Barros Ariel Edmundo"

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    Diseño de manual operativo para prestadores de servicio de alimentos y bebidas en el Mirador El Calvario
    (Instituto Superior Tecnológico Particular Sudamericano, 2023) Arias Barros Ariel Edmundo
    Food and beverage services (AA) are an essential element in the promotion of tourism, being the Mirador el Calvario an area of tourist interest in Cuenca, so it is important that the providers in the area offer quality products that fully comply with hygiene standards and ensure the safety of food. In this sense, the objective of this research work was to design an operations manual for food and beverage service providers at Mirador el Calvario. For which an exploratory methodology was used with a mixed approach (qualitative - quantitative), implementing the Inductive - deductive method and applying field, bibliographic and experimental/laboratory techniques; For the collection of information, a survey was applied to the service providers in order to obtain information that allowed the design of the operating manual; noting that even when suppliers acknowledge being aware of the health risks associated with the preparation of food and beverages, they do not have an operating manual to guide them; On the other hand, a proposal was developed consisting of 6 representative dishes of traditional gastronomy, which included Creole chicken broth, roast guinea pig, roast beef, mote pata, crazy dads and potato achievement, whose recipes were standardized from the establishment. of the logs, technical sheet, database and cost sheets. Concluding that through the operating manual, service providers can have a document that allows them to comply with the hygienic handling of food requirements, ensuring the quality of the final product and therefore, the satisfaction of the tourist, on the other hand, the Development of the gastronomic proposal will be essential to promote tourism in the area, ensuring the social and economic development of the residents of Mirador el Calvario.